Privacy Policy

Effective Date: 2025.05.01

At Vertex Mode, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://vertexmode.com, make purchases, or interact with our services.

1. Information We Collect

We may collect the following types of personal data:

  • Name and Email Address – when you fill out forms or make a purchase
  • Purchase History – including products bought and download records
  • Cookies and Usage Data – including IP address, browser type, and pages visited

We do not collect or store payment information directly. All payments are securely processed through third-party providers.

2. How We Collect Information

Your data is collected through:

  • Forms you fill out (e.g., checkout, contact, newsletter sign-ups)
  • Cookies and tracking tools (e.g., Google Analytics)
  • WooCommerce, our e-commerce platform, logs order history and customer information

3. Why We Collect Data

We use your information to:

  • Process and fulfill orders
  • Respond to inquiries and customer support requests
  • Improve our website and user experience
  • Send updates or promotional content (when you opt in)
  • Analyze traffic and site performance

4. Sharing of Information

We may share your data with trusted third parties to help operate our business:

  • WooCommerce – for order processing and store functionality
  • Google Analytics – to track site usage and performance
  • Payment processors (e.g., Stripe, PayPal) – to securely handle payments

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Remember your preferences
  • Analyze visitor behavior for insights and improvements
  • Track marketing performance

You can control cookies through your browser settings.

6. Children’s Privacy

Vertex Mode is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it promptly.

7. Your Data Rights

If you are a resident of certain jurisdictions (e.g., EU/EEA under GDPR), you have the right to:

  • Request access to the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing activities

To make a request, please contact us at: [email protected]
 We will respond within 30 days.

8. Email Marketing (Future Use)

While we do not currently send marketing emails, we may do so in the future. You will only receive these emails if you opt in, and you will always have the option to unsubscribe.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of the website indicates your acceptance of the changes.

11. Contact

If you have any questions about this Privacy Policy, or wish to make a data request, please contact us at:

Vertex Mode
Email: [email protected]
Location: Tokyo, Japan

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